Online Docs

Welcome to Appvity Online Library

The online documentation for the eProducts, extension usage guides, and related portfolio of Appvity’s products.

eHelpdesk

Quick Start

  • Create channel and add eHelpdesk in your tenant
  • Invite your team
  • Create an account for customer
  • Config Customer Portal in your customer tenant
  • Start to create the first item and discuss

Support Portal

  • Knowledge Management
  • Ticket Management
  • Workflow management

Customer Portal

  • Create a new custom field for business unique requirement
  • Manage tickets availability
  • Useful information before submission
  • Keep track of billing

Developer’s Corner

Explore

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